ANSWERS
FOR YOUR FREQUENTLY ASKED QUESTIONS

We are open Monday through Friday from 7 am to 4.30 p.m. Test results can be collected during this period.

Blood collection hours Monday to Thursday from 7 am to 3 pm. Friday from 7 am to 12 pm.

INR testing Monday to Thursday between 7.30 am and 1 pm. Friday from 7.30 am to 12 pm.

We offer oral glucose tolerance testing  from Monday to Friday at 7 am (duration: 2 hours). Please call +43 1 890 67 01 to make an appointment.

Generally, you won’t need to make an appointment with us except for the following examinations:

Oral glucose tolerance test, semen analysis, house visits, hydrogen breath testing for lactose/fructose/sorbitol malabsorption and small intestinal bacterial overgrowth (SIBO)

Yes, please make sure to come with an empty sstomach i.e., at least ten hours after ingesting your last meal. Drinking water is permitted.

Generally, your medication should only be taken after the blood sample has been collected (e.g. blood thinner medication such as Marcoumar etc.) If it is very important medication that cannot be postponed, this can be taken with a sip of water.

WARNING:
If the concentration of a drug is to be determined, the drug must be taken after blood sample collection.

If the body’s own hormone production is to be assessed, medication containing these hormones should be discontinued 10 days in advance after consulting your physician (e.g., thyroid hormone replacement therapy, contraceptive pill etc.) This also applies to hormone patches.

Your test results can be picked up from us personally. Furthermore you have the choice between postal delivery or online download. For more information on your test results click here.

State-of-the-art examination procedures generally ensure rapid diagnosis, while complex examinations require more time. If follow-up examinations are necessary or samples have to be sent to partner special laboratories for further investigation, the preparation of your test results may take a little bit longer.

The finished test results can be picked up from us personally, or we can send them to you by post (a postage fee applies). If you have decided on the digital download, you will receive an email with the notice that your test results are available for download. For more information on your test results click here.

This is usually done by the referring physician. If necessary, our specialists are more than happy to provide assistance.

Your samples will be properly stored by us for one week. During this period, the referring physician can request additional examinations, provided that the parameters are not time critical.

The range includes around 1000 parameters from a wide variety of medical specialties. This ranges from standard tests such as blood sugar or cholesterol levels to special tests or microbiological investigations. Here you will find further information about our services.

Most of the analyses are paid by the Austrian health insurance providers and settled directly between the health insurance provider and IHR LABOR 1010. However, some special analyses or services are not paid for. Our specialized staff will inform you of the costs that you may incur before the blood sample is taken so that you can make an informed decision whether you want to proceed.

You will usually receive the letter of referral from your physician. Please bring this referral and your e-card with you.

Yes of course. If you come as a private patient, you will be informed of the costs which are to be paid by you prior to the examination. If you agree, you will receive an invoice which is to be paid immediately in cash, debit or credit card. If necessary, you can submit the costs to your private insurance company.

 

If you are referred by your doctor, he/she will receive the test results by post or via secure online transmission.

A lot of other helpful questions & answers can be found under this link